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Channel and Business Support Analyst

AIA • Makati, Metro Manila, Philippines • Posted June 03, 2026

Location Makati, Metro Manila
Job Type Full time
Category Business Operations Specialists
Posted June 03, 2026

Bring your career aspirations to life with AIA!

Responsible for providing secretarial / administrative support at departmental or divisional level

Roles and Responsibilities:

1) Administration/ Data Analytics:

  • ▪ Prepares and submits all required MIS reports to management and business
  • analytics team, detailing achievement of DM KPIs by Campaign, Partner and
  • Channel (Sponsored Marketing, Broad Marketing, Hybrid and other channels
  • adopted) on a monthly basis.
  • ▪ Provide quality, efficient and effective administrative supports to the Call
  • Center, including but not limited to :
  • 1. Workstation set up and maintenance for Call Center
  • 2. Database/Leads transfer and Upload
  • 3. Sales files upload and transfers
  • 4. Center Premise management and maintenance of a desirable
  • workplace.
  • 5. TSR/SVR remuneration and incentive calculation
  • 6. Track and administer HR Staff benefits...

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