Charges Advisor

Our client is looking for an experienced Charges Advisor

What we’re looking for:

-Experience of working in a financial, accounting, or income service

-Knowledge and experience of using and interpreting data and customer accounts to provide advice

-Knowledge of housing legislation or debt recovery

This is one of many roles we are recruiting for please visit our website colbernlimited co uk

A Charges Advisor to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders.

Responsibilities will include:

-Service charge administration related complaints and queries from customers ensuring that the customer experience is positive, professional and complaint, within set timescales

-Support the annual rent and service charge setting process to ensure that estimates and actuals are comprehensive and accurate

-With support and direction from Officers and Ma...