Chat Support Executive

Suffescom Solutions Pvt. Ltd. • Sahibzada Ajit Singh Nagar, Punjab, India • Posted May 31, 2026

Location Sahibzada Ajit Singh Nagar, Punjab

Job Type Full time

Category Information and Record Clerks

Posted May 31, 2026

Job Description
JOB BRIEF
We are looking for an active, energetic Client Support Executive, Who is responsible for Customer's help for all tech challenges faced while using the Product and services provided.
ROLES AND RESPONSIBILITIES
Attending,Understanding & responding to Customer queries/issues over chat.
Will be responsible for facing customers, gathering requirements and providing possible solutions.
escalating the clients/ process to the manager
Analyse and identify process changes or product enhancements required & suggest if any. 

Requirements
The candidate should have excellent written communication skills along with reading skills.
Should be active, energetic, and smart enough to understand the customer's queries.
Sharp understanding and memory of how software/product work
Excellent listening and questi...
            

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