Chief CX Architect & Growth Leader

Relay • toronto, on, Canada • Posted June 05, 2026

Location toronto, on
Job Type Full-time
Category Other-General
Posted June 05, 2026
A digital banking platform is seeking a VP of Customer Experience to lead the customer support function during growth. This leader will define the CX vision, design operational models, and enhance customer insights. Responsibilities include developing teams and driving business outcomes based on customer feedback. Successful candidates will bring over 10 years of relevant experience, especially in managing high-growth support environments. Join us to shape a customer-focused culture and ensure impactful decisions across the organization.
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