Chief Delivery Officer
Location
remote, romblon
Job Type
Full-time
Category
Finance
Posted
June 19, 2026
Objective
Scale Neurons Lab's delivery organization into a predictable engine for client value and expansion revenue — leading a team of Senior ADMs, owning client relationships at the executive level, and positioning Neurons Lab as a premier AI partner for enterprise clients.
KPI
- Expansion revenue ≥ 50% of total revenue
- PoC-to-Production conversion rate > 30%
- 90%+ of project issues resolved at team level without CDO escalation
- Average deal size $50k+
- Client satisfaction (CSAT) consistently maintained and improved
Key Responsibilities
- Biz Dev
- Build a solid personal and team stance in the eyes of the customer.
- Validate each Statement of Work before signing.
- Drive Company Services development and refinement.
- Monitor and propose improvements for account development plans.
- Monitor client satisfaction and address concerns proactive...