Ciudad Juarez- Desktop Support Engineer- L2

**150 USD/day rate****1 Visit /week (Every Thursday)****Freelance Contact**Job description:**Responsibilities**:Respond to user inquiries regarding computer software or hardware operation to resolve problems.Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications.Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.Refer major hardware or software problems or defective products to vendors or technicians for service.Conduct regular software and hardware updates and ensure optimal performance of all devices.Provide advanced troubleshooting and resolution for deskto...