Claims Administrator at JAM Industries
Location
montreal (administrative region), qc
Job Type
Full-time
Category
Other-General
Posted
June 19, 2026
Enhance your career with JAM Industries as a Claims Administrator, specializing in customer billing claims in a hybrid work model. Join a team committed to excellence in customer service and claim resolution.
In this critical role, you will manage customer billing claims, validating them against promotional calendars and contractual agreements. With 2-5 years of claims management experience, you'll ensure compliance and accurate credit issuance. Collaborate with sales and customer service teams for effective problem resolution while maintaining strong customer relationships.
Key Responsibilities:
• Receive and process customer claims accurately
• Validate claims against promotional and trade contracts
• Analyze discrepancies and investigate root causes
• Communicate claim statuses professionally to customers
• Support audits with documentation and analysis
Requirements:
• 2-5+ years of experience in claims management
• Strong understanding of contracts and...
In this critical role, you will manage customer billing claims, validating them against promotional calendars and contractual agreements. With 2-5 years of claims management experience, you'll ensure compliance and accurate credit issuance. Collaborate with sales and customer service teams for effective problem resolution while maintaining strong customer relationships.
Key Responsibilities:
• Receive and process customer claims accurately
• Validate claims against promotional and trade contracts
• Analyze discrepancies and investigate root causes
• Communicate claim statuses professionally to customers
• Support audits with documentation and analysis
Requirements:
• 2-5+ years of experience in claims management
• Strong understanding of contracts and...