Claims Handler (Broker) - Property & Casuaty

What you’ll do:

The role is responsible for the efficient management of large claims outside of authority on behalf of clients, ensuring the highest standards of professionalism at all times. The position covers claims across Canada and the USA within the Property and Casualty classes of business.

The role holder will handle non‑complex claims autonomously and acknowledge and investigate selected more complex claims with limited supervision, escalating issues appropriately when required. The role also involves assisting colleagues with claims handling, adhering to internal and market claims procedures, and demonstrating a broad understanding of clients’ core businesses, relevant markets, and associated platforms and systems.

Role Responsibilities

• Ensure a swift response and settlement of claims, whilst constantly reviewing service standards

• Negotiate claims with markets to maximise client retention

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