Claims Handler - Green Flag Rescue
Location
Stepps, Lanarkshire
Job Type
Full-time
Category
other-general
Posted
June 08, 2026
Claims Handler – Salary - £26,700
This is a great job for someone who is passionate about delivering outstanding customer care, supporting customers during emergency breakdown situations, often at stressful and unexpected moments. You’ll be the calm, reassuring voice our customers rely on, ensuring help is delivered quickly, safely and effectively.
Working within the Green Flag Rescue team, you’ll handle inbound calls from customers requiring urgent assistance, coordinating rescue and recovery services and managing claims from start to finish. You’ll balance empathy with efficiency, making confident decisions while maintaining accurate and compliant records.
A bit about the job
Supporting customers during emergency breakdown situations with empathy and reassurance
Handling inbound calls and providing clear guidance during stressful circumstances
Assessing policy cover and applying terms accurately to determine rescue and recovery solutions
...
This is a great job for someone who is passionate about delivering outstanding customer care, supporting customers during emergency breakdown situations, often at stressful and unexpected moments. You’ll be the calm, reassuring voice our customers rely on, ensuring help is delivered quickly, safely and effectively.
Working within the Green Flag Rescue team, you’ll handle inbound calls from customers requiring urgent assistance, coordinating rescue and recovery services and managing claims from start to finish. You’ll balance empathy with efficiency, making confident decisions while maintaining accurate and compliant records.
A bit about the job
Supporting customers during emergency breakdown situations with empathy and reassurance
Handling inbound calls and providing clear guidance during stressful circumstances
Assessing policy cover and applying terms accurately to determine rescue and recovery solutions
...