Claims Manager

EXL • Chennai, Tamil Nadu, India • Posted June 19, 2026

Location Chennai, Tamil Nadu
Job Type Full-time
Category Operations Specialties Managers
Posted June 19, 2026

Department: Repricing & Extended Functions – Strategic Team

Role Type: Manager (Operations & Transformation)


Role Overview

We are looking for an experienced and highly driven Operations Manager with strong expertise in US Healthcare Claims Adjudication, Overpayments, Implementations, Automation, and Strategic Operations Management. The role involves leading end‑to‑end operational strategy, building scalable frameworks, driving automation initiatives, managing cross‑functional stakeholders, and ensuring operational excellence across all programs.

This role requires someone who can think strategically, execute operationally, and lead teams with high ownership and accountability.


Key Responsibilities

1. Strategic Operations & Framework Development

  • Design, standardize, and implement strategic frameworks for Repricing & Extended Functions.
  • Build SOPs, workflows, controls, governance structures, a...

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