Claims Operations Analyst - Commercial Insurance

Claims Operations Analyst - Commercial Insurance

Night Shift

Hybrid set up in Commonwealth Ave., QC -4x onsite per week

About the role:

This position will be responsible for managing the Claims email box, meeting service level agreements, setting up the claim in ImageRight and the Claims system. Responsibilities include working directly with brokers and/or insureds for details required to complete the setup of the claim. The role will also be responsible for collecting and reporting the necessary data from claim files for mandatory reporting such as Medicare, state fraud reporting, ISO ClaimSearch, etc. Extensive collaboration is required with Claims, brokers, external vendors and insureds. Subsequent transactions on claims such as expense and indemnity payments, vendor payments and contact management are key accountabilities.

Perform critical operational tasks such as:

• Intake, triage, route and assign claims to appr...