Claims Processor

Highmark Health • Springfield, IL, United States • Posted June 13, 2026

Location Springfield, IL
Job Type Full-time
Category other-general
Posted June 13, 2026
**Company :**
Highmark Inc.
**Job Description :**

**JOB SUMMARY**

This job is responsible for screening, reviewing, evaluating online entry, correcting errors and/or performing quality control review and final adjudication of paper/electronic claims. Determines whether to return, deny or pay claims following organizational policies and procedures. Reviews processed claims and inquiries to determine corrective action including adjusting claims as necessary and takes the corrective action steps using enrollment, benefit and historical claim processing information; may coordinate benefits and interact with customers. Responsible for the timely and accurate completion of claims adjustments which could be a result of internal/external audits, member/provider phone calls, other insurance information received, appeals, and system changes, etc.; provides technical assistance in researching and resolving inquiries.

**ESSENTIAL RESPONSIBILITIES**

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