Claims Service Officer - Medical Coding

Primary Details

Time Type: Full time
Worker Type: Employee

This role is responsible for ensuring all claims are injury coded in line with Company guidelines. The role also maintains service levels within the target.

Strategy and Planning

• Support the implementation of the Claims strategy to enable delivery of overall business targets
• Participate in all relevant meetings in order to share and develop strategy, knowledge and best practice

Policy, Process and Procedures

• Ensure current knowledge and adherence to relevant Motor Accident Authority legislation, government and Company guidelines

Environmental Awareness/Customer Focus

• Liaise with internal and external network to obtain relevant information

Technical Performance

• Accumulate data in order to identify the type and severity of injuries sustained in motor vehicle accidents
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