Claims Specialist (12 Month Fixed Term)
Location
Victoria, British Columbia
Job Type
full-time
Category
Business Operations Specialists
Posted
March 23, 2026
Job Description
About the role
Location: Remote - Canada
Status: Temporary (15-Month Fixed Term)
Like WCG, you believe in the power of work to transform lives. As Claims Specialist, you’ll be responsible for answering client telephone inquiries about their claims, processing claims, and invoicing Veterans Affairs Canada. This is a customer service and clerical role that will suit a detail-oriented individual who is willing to learn. This position requires a high level of confidentiality pertaining to client records and financial information.
What you’ll do
- Work with the User Support Team to resolve participant claim issues by responding to questions and resolving tickets in our ticketing system
- Provide back up for User Support Team as needed – answering calls from participants and service delivery staff
- Process client claim...