Clerical Officer
Location
Hamilton, Queensland
Job Type
Full time
Category
Information and Record Clerks
Posted
June 05, 2026
Brisbane Airport
dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers.
Does this sound like you? If so, read on….
Our Brisbane Airport Cargo site is looking to expand their customer service team. Some of the key responsibilities of the role are (but not limited to):
All Customer Service Duties
- Answering and attending to majority telephone enquiries.
- Monitoring and answering customer service emails.
- Phoning shipments out to Agents/Consignees/Personal Effects
- Liaise with Warehouse re Bond Checks and monitor them
- Track & Trace
- Missing cargo / Found cargo investigations
- Assist with Quarantine Inspections / Destructions / Seizures and Abandon shipments.
- Rotations set up
- Training future Customer Serv...