Clerk

SUNY Upstate Medical University • Syracuse, NY, United States • Posted June 20, 2026

Location Syracuse, NY
Job Type Full-time
Category other-general
Posted June 20, 2026
Job Summary: Main responsibilities include obtaining insurance authorizations for special testing and working the referral work queue, following up with outside offices to be sure patients receive their appropriate appointments. Answering phones and taking messages, monitor incoming faxes, greeting visitors, checking patients in and out of appointments, scheduling patient appointments within our office, managing the No Show appointments and spreadsheet-making sure patients are not lost to follow-up, making appointment reminder calls and assisting with the incoming new patient referrals, other duties as assigned.

Minimum Qualifications:
High school or equivalent and two years of clerical support experience, preferably in a medical setting.

Computer skills, proficient with MS Office applications (Word, Excel)
Knowledge of EPIC
Strong organizational and time management skills
Excellent verbal and written skills

Will consider equivalent combination o...

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