Client Care Advisor

If you are versatile, enjoy a fast-paced environment, providing great customer care and working in a team, we have just the opportunity for you at our Loughborough practice...
This is currently contracted as a part time role offering 28.5 hours per week, via advanced shift patterns, spanning our opening hours 8am-7pm, including 1 in 4 Saturday mornings 9-12pm. Overtime for holiday cover is shared amongst the team. 

What your typical day will look like!

Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success. You will be mainly located on our surgery reception desk, being the friendly and welcoming face for the client and their pets when they arrive at the Practice! 

The attributes required