Client Care Coordinator

Home Instead • Monmouth, Wales, United Kingdom • Posted May 30, 2026

Location Monmouth, Wales

Job Type Full-time

Category Information and Record Clerks

Posted May 30, 2026

Job Description
We are looking for a dedicated and compassionate Care Coordinator to join our team, helping to deliver exceptional care to clients in their own homes. This role combines office-based coordination with hands-on support in the community
Key Responsibilities:
Conduct service reviews and develop client support plans
Create, update, and audit care plans using digital care planning tools
Maintain accurate records on Home Instead software and People Planner
Carry out client and Care Professional introductions and reviews
Supervise and mentor Care Professionals, supporting their development
Provide support with care calls in the community when required
Assist with scheduling and rota management as needed
Build strong relationships with clients, families, and external professionals
Ensure compliance with equality, diversity, and safeguarding policies
Support the Cli...
            

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