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Client Care Representative - Individual Protection

Sun Life • Taguig, Metro Manila, Philippines • Posted June 11, 2026

Location Taguig, Metro Manila
Job Type Full-time
Category Information and Record Clerks
Posted June 11, 2026

Job Description

:

Sun Life Global Solutions is looking for exceptional, customer-oriented team players who are willing to join a fast-paced, challenging environment in our Client Care Centre (CCC). As a member of our dynamic team, this role is accountable for providing outstanding customer service and support by resolving telephone inquiries in our in-bound Client Care Centre. In doing so, you will enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information. To assist you in providing this service, you will be responsible for navigating our computer systems to track calls, gathering information, and effectively resolving the issues or queries which caused the customer to contact the CCC.

RESPONSIBILITIES:

  • Provide outstanding customer service and support by resolving telephone inquiries from customers.
  • Enhance customer relationships and contribute to building customer loyalty through the...

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