Client Contact Senior Consultant

The Openwork Partnership • Swindon, England, United Kingdom • Posted June 23, 2026

Location Swindon, England

Job Type Full-time

Category Business Operations Specialists

Posted June 23, 2026

The opportunity
We’re looking for a detail-oriented and collaborative individual to support the delivery of the Client Contact Programme across Openwork and Owl.

This role plays a key part in ensuring adviser adherence to sales processes, FCA principles, and customer outcome standards. You’ll work closely with internal teams and third-party providers to maintain high-quality customer interactions, monitor outcomes, and identify opportunities for continuous improvement.
This role would suit someone with experience as a Business Assessor, Complaints Handler, Quality Assessor etc
 This is a hybrid role, 3 days a week in the Swindon office. The benefits:
Salary - up to £41,000
Bonus scheme - on target bonus - 10%
Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
Critical illness cover
Income protection - 1x salary
Death in service -...
            

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