Client Experience Host

CHANEL • Madrid, Community of Madrid, Spain • Posted June 29, 2026

Location Madrid, Community of Madrid

Job Type Full time

Category Information and Record Clerks

Posted June 29, 2026

Our boutiques are at the core of our business, and our desire is always to provide exceptional client experience. We are looking for a Client Experience Host to act as the boutique’s main point of contact for our clients on the shop floor and to support the retail teams with seamless hospitality in boutique.

Responsibilities include greeting and hosting responsibilities for clients.

This role will be instrumental in creating and curating the ultimate luxury experience for our clients during their visit, anticipating client requests and elevating service levels.

What Impact Can You Create At Chanel
Providing personalised service to clients organising the ultimate hospitality around appointments.
Meet clients as they arrive, understanding and anticipating their needs and how to assist them.
Ensure optimal use of queue management system.
Monitor Appointments: track attendance & purchase.
Working closely wit...
            

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