Client Experience & Service Quality Manager

A leading banking institution in the United Arab Emirates seeks an experienced manager to oversee the quality of service and operations across the Emirati portfolio. You will manage customer relationships, handle complaints, and work with teams to standardize services. The ideal candidate should have 3-4 years of banking experience and a solid understanding of retail banking policies and processes. This full-time office role offers the opportunity to work in a dynamic and customer-focused environment.
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