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Client Insight Manager

Irwin Mitchell • Birmingham, England, United Kingdom • Posted June 01, 2026

Location Birmingham, England
Job Type Full-time
Category Business Operations Specialists
Posted June 01, 2026

Your Role

and What You'll Be Doing

The Client Insight Manager will lead and evolve a holistic insight approach across clients, brand, competitors and our wider markets. Building on existing foundations, the role will champion new, innovative ways of gathering, connecting and activating insight across the business.

Working closely with senior stakeholders, department heads and fee‑earners across the firm, the Client Insight Manager will proactively identify opportunities, translate insight into clear recommendations, and embed a more collaborative, insight‑led culture that supports decision‑making and growth.


You will be required to:

  • Own and develop a firm‑wide client, market, brand and competitor insight strategy aligned to business priorities.

  • Design and deliver high‑quality insight using quantitative, qualitative and secondary research methods.

  • Synthesise complex data into clear, commercially focused insights and ...

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