Client Management, Analyst

AIA • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia • Posted June 21, 2026

Location Kuala Lumpur, Federal Territory of Kuala Lumpur

Job Type Full time

Category Business Operations Specialists

Posted June 21, 2026

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
So if you believe in inspiring a better future, read on.
About the Role
Responsible for the relationships with assigned clients.Responsibilities
Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitability targets.
Provide consultative recommendation through analysis of Claims & Utilisation reports and propose measures to clients to better manage cost.
Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) to optimize the customer experience.
Arrange and participate in internal and external client debrief
Act as “door-opener” to Segment management team
Responsible for proposing new product or initiatives for Direct Clients
To monitor seamless ...
            

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