Client Relations Assistant

Job Duties: Prepare and process renewal contracts, ensuring accuracy and compliance Coordinate with clients and internal departments to finalize contract renewals Draft, review, and revise contract terms and conditions for existing clients Maintain and update retention data across all dashboards and online platforms Support account management efforts to strengthen client relationships Identify and resolve contractual issues and disputes Organize, update, and maintain databases and files for all clients Answer incoming calls and respond to customer feedback and inquiries Perform other tasks assigned by the Business Development Head as required Qualifications: Diploma or Bachelor's degree in Business Administration, Marketing, or a related field Minimum 2 years of experience in client relations, business development, or account management Strong communication and interpersonal skills Highly organized with attention to detail Ability to multitask and work under pressure Proficient in Micr...