Client Relations Coordinator

Key Responsibilities:

• Coordinate with the sales team by managing schedules, filing important documents, and communicating relevant information.
• Respond to customer inquiries, provide information on products/services, and follow up to ensure satisfaction.
• Process sales orders, quotations, and invoices accurately and in a timely manner.
• Maintain and update customer databases, records, and CRM systems.
• Monitor sales performance by compiling and analyzing data to generate reports.
• Track sales targets and support the team in achieving them.
• Handle administrative duties related to the sales department, including documentation, filing, and email communication.
• Liaise with logistics and inventory teams to ensure on-time delivery of goods/services.
• Prepare sales-related documents like presentations, reports, and proposals when needed.
• Follow up with clients regarding outstanding quotations, pa...