Client Relations Officer

BDO Life • Hong Kong, Hong Kong Island, Hong Kong • Posted June 13, 2026

Location Hong Kong, Hong Kong Island
Job Type Full-time
Category Information and Record Clerks
Posted June 13, 2026

Key Responsibilities:

  • Handle and monitor incoming SWIFT messages in a timely and accurate manner.

  • Process outward remittance instructions received from clients, including: Funding of Nostro accounts
    Encoding of payment instructions into the remittance system

  • Ensure the accuracy and completeness of all data entered into the remittance system.

  • Perform name screening of all counterparties in remittance messages against the AML database to ensure compliance with regulatory requirements.

  • Conduct end-of-day checks to confirm that all SWIFT messages have been properly acknowledged.

  • Generate and prepare daily reports covering both incoming and outgoing remittance transactions.

  • Escalate and report any suspicious or unusual instructions to the CSD Head in accordance with internal policies and compliance standards.
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