Client Relations Specialist

Location: Bengaluru

Employment Type: Full-time

Department: Front Office / Patient Experience

We are a patient-centric eye hospital committed to delivering high-quality ophthalmic care with compassion, efficiency, and professionalism. We are looking for a friendly, organized, and service-oriented Front Office Executive to ensure a smooth and welcoming experience for patients and visitors.

• Welcome patients and visitors in a professional and courteous manner
• Handle patient registration, appointments, and follow-up scheduling
• Manage incoming calls, patient inquiries, and appointment coordination
• Maintain accurate patient records and front desk documentation
• Coordinate with doctors, optometrists, counselors, and billing teams for seamless patient flow
• Assist patients with billing, insurance, and payment processes