Client relationship manager

Sygnia is an innovative Fin Tech company based in South Africa and listed on the main board of the JSE. The company provides asset management, stockbroking and administration services, as well as a wide range of savings products, to institutional and retail clients. All that we do is supported by leading-edge technology platforms.

We are looking for an exceptional individual to join our team Retail Investment Services Team in the capacity of Client Relationship Manager (CRM).

DUTIES AND DAILY RESPONSIBILITIES: Engage with Clients, Independent Financial Advisers (IFAs) and their support staff (occasionally face‑to‑face) within SLA and in accordance with Sygnia’s servicing standards. Discuss and explain all funds, products and services offered by Sygnia as well as all operational processes and requirements. Educate and support clients/IFAs on procedures, quotes systems, portal sites and completion of instruction forms, application forms and supporting documents pertai...