Client Service Administrator - Midshift
Location
cebu city, central visayas
Job Type
Full-time
Category
IT & Technology
Posted
May 22, 2026
Cebu City, Philippines | Posted on 10/24/2025
As a Client Service Administrator (Income Reconciliation) at 5 ELK, you will play a key role in supporting our UK-based clients by processing income using various CRM systems in the Financial Services sector. The role involves working with Advice Firms to reconcile income, close accounting periods, and generate reports. Financial services experience and knowledge of income types and accounting are desirable.
Responsibilities
- Review existing practices and policies to ensure alignment with industry best practices.
- Ensure all statements uploaded to the portal are reviewed and processed in a timely manner to avoid delays.
- Process income received via EDI, CSV, or PDF formats, raising queries with clients to obtain any missing data, entries, or statements.
- Collaborate with clients to agree on timelines and manage the closing of accounting periods.
- Generate and deliver a...