Client Service Advisor in Burnaby
Location
burnaby, metro vancouver regional district
Job Type
Full-time
Category
Other-General
Posted
May 30, 2026
Elevate your client relationship skills as a Client Service Advisor in Burnaby. This onsite role focuses on supporting Business Banking and PRA teams with exceptional customer service.
This position provides direct support to commercial banking clients, guiding them through Online Business Banking processes with clarity and precision. You will handle transactions meticulously, conduct follow-ups, and ensure clients feel confident in their digital banking experience.
Key Responsibilities:
• Make outbound calls to approximately 15 clients daily
• Conduct follow-up emails for transaction confirmations
• Support commercial banking clients with inquiries
• Navigate multiple systems and requests efficiently
• Guide clients through Online Business Banking tools
Requirements:
• Proven excellence in customer service
• Prior experience in banking or finance sector
• Strong attention to detail during transactions
• Excellent communication skills in client inter...
This position provides direct support to commercial banking clients, guiding them through Online Business Banking processes with clarity and precision. You will handle transactions meticulously, conduct follow-ups, and ensure clients feel confident in their digital banking experience.
Key Responsibilities:
• Make outbound calls to approximately 15 clients daily
• Conduct follow-up emails for transaction confirmations
• Support commercial banking clients with inquiries
• Navigate multiple systems and requests efficiently
• Guide clients through Online Business Banking tools
Requirements:
• Proven excellence in customer service
• Prior experience in banking or finance sector
• Strong attention to detail during transactions
• Excellent communication skills in client inter...