Client Service Analyst II
Location
Aurora, IL
Job Type
Full-time
Category
other-general
Posted
June 23, 2026
Great opportunity to join an amazing team! Are you passionate about building relationships? Do you possess great collaboration and communication skills? Do you like to innovate and identify process improvements? Then you would make a great client service consultant on our team!
The Opportunity
The CSC has overall accountability for the day-to-day administrative service support of multiple Small Market clients. The CSC is part of an overall account team tasked with understanding the customers’ needs and wants and focused on delivering group benefit products that meet those needs, along with delivering a service experience that exceeds expectations and makes it easy for customers to do business with MetLife.
Key Responsibilities
* Oversee day-to-day administration of multiple or complex client accounts, ensuring efficient and accurate service delivery
* Act as the primary client liaison, responding to inquiries, leading projects, and recommending solutions or planning de...
The Opportunity
The CSC has overall accountability for the day-to-day administrative service support of multiple Small Market clients. The CSC is part of an overall account team tasked with understanding the customers’ needs and wants and focused on delivering group benefit products that meet those needs, along with delivering a service experience that exceeds expectations and makes it easy for customers to do business with MetLife.
Key Responsibilities
* Oversee day-to-day administration of multiple or complex client accounts, ensuring efficient and accurate service delivery
* Act as the primary client liaison, responding to inquiries, leading projects, and recommending solutions or planning de...