Client Service Delivery Associate III
Location
Salem, OR
Job Type
Full-time
Category
other-general
Posted
June 22, 2026
**Client Service Delivery Associate III Position Summary**
The Client Service Delivery Associate III supports Guardian’s mission by delivering exceptional, customer-focused service across phone, email, and chat channels. This role handles inquiries related to benefits, billing, eligibility, and claims while ensuring accurate, efficient, and timely resolutions. The position requires strong problem-solving skills, the ability to navigate multiple systems, and a commitment to delivering a high-quality customer experience. This is an opportunity to contribute to a collaborative team while making a direct impact on customer satisfaction and loyalty.
**You are**
+ A customer-focused professional who thrives in a fast-paced, service-driven environment
+ Skilled at identifying root causes and resolving customer issues effectively
+ Comfortable navigating multiple systems simultaneously to deliver accurate information
+ A strong communicator who builds rapport quickly and work...
The Client Service Delivery Associate III supports Guardian’s mission by delivering exceptional, customer-focused service across phone, email, and chat channels. This role handles inquiries related to benefits, billing, eligibility, and claims while ensuring accurate, efficient, and timely resolutions. The position requires strong problem-solving skills, the ability to navigate multiple systems, and a commitment to delivering a high-quality customer experience. This is an opportunity to contribute to a collaborative team while making a direct impact on customer satisfaction and loyalty.
**You are**
+ A customer-focused professional who thrives in a fast-paced, service-driven environment
+ Skilled at identifying root causes and resolving customer issues effectively
+ Comfortable navigating multiple systems simultaneously to deliver accurate information
+ A strong communicator who builds rapport quickly and work...