Client Service Manager, Institutional Trust

Northern Trust, a Fortune 500 company, is a globally recognized, award‑winning financial institution in continuous operation since 1889. With over 130 years of financial experience and more than 22,000 partners, we provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions.

Client Service Manager to lead service delivery and relationship management for top‑tier custody clients across Southeast Asia. Acts as the primary service advocate, ensuring client satisfaction and operational excellence. Requires deep understanding of the custody business, analytical mindset, interpersonal skills, and proactive problem‑solving.

Reports to Manager of Client Service Management, Southeast Asia.

• Manage and oversee daily service operations for assigned custody clients, ensuring accuracy, responsiveness, and professionalism.
• Advocate...