Client Service Representative at CIBC
Location
northwestern ontario, on
Job Type
Full-time
Category
Other-General
Posted
May 25, 2026
Elevate your career in client services with CIBC as a Senior Client Service Representative in Thunder Bay. Focus on enhancing client engagement, problem-solving, and leveraging technology effectively.
This temporary role emphasizes a relationship-oriented approach, aiming to provide meaningful interactions. You’ll assist clients in managing their accounts while connecting them to the right CIBC resources. By listening and applying empathy, you will resolve issues and enhance their banking experience.
Key Responsibilities:
• Engage clients to manage accounts and products effectively
• Solve client issues by listening and providing suitable solutions
• Introduce clients to mobile banking applications for better management
• Connect clients with appropriate CIBC team members for support
• Maintain a strong focus on a positive client experience
Requirements:
• Experience in client issue resolution and customer service
• Strong digital literacy and empathy towa...
This temporary role emphasizes a relationship-oriented approach, aiming to provide meaningful interactions. You’ll assist clients in managing their accounts while connecting them to the right CIBC resources. By listening and applying empathy, you will resolve issues and enhance their banking experience.
Key Responsibilities:
• Engage clients to manage accounts and products effectively
• Solve client issues by listening and providing suitable solutions
• Introduce clients to mobile banking applications for better management
• Connect clients with appropriate CIBC team members for support
• Maintain a strong focus on a positive client experience
Requirements:
• Experience in client issue resolution and customer service
• Strong digital literacy and empathy towa...