Client Services Manager
Location
johannesburg, gauteng
Job Type
Full-time
Category
Customer Service
Posted
June 16, 2026
Duties & Responsibilities
General Responsibilities:
Digital Communications:
- Engage with students, tutors, parents, and guardians through digital channels like WhatsApp, emails, and calls.
- Manage communications effectively to address queries, provide support, and facilitate smooth interactions.
Service Management:
- Handle service management tasks to support the sales pipeline.
- Ensure efficient delivery of services to meet customer needs and expectations.
Operations:
- Execute general operational tasks related to the business activities of the company.
- Maintain operational efficiency and effectiveness across different functions.
Arrangement and Execution of Tutoring Sessions:
- Coordinate and arrange 1-on-1 tutoring arrangements for students.
- Follow specified pr...