Client Services Manager (RPO)
Location
taguig, national capital region
Job Type
Full-time
Category
Other-General
Posted
June 13, 2026
Key Responsibilities:
• Lead teams, set KPIs, drive performance, and build leadership succession plans.
• Oversee function-wide operations and drive process transformation initiatives.
• Own senior client relationships and provide strategic insights to ensure service excellence.
Qualifications:
• 8+ years of experience in operations or customer support.
• 2+ years of experience in a Senior Managerial capacity.
• Expertise in US RPO, volume hiring, and account management.
• Deep knowledge of process improvement and operational transformation.
• Lead teams, set KPIs, drive performance, and build leadership succession plans.
• Oversee function-wide operations and drive process transformation initiatives.
• Own senior client relationships and provide strategic insights to ensure service excellence.
Qualifications:
• 8+ years of experience in operations or customer support.
• 2+ years of experience in a Senior Managerial capacity.
• Expertise in US RPO, volume hiring, and account management.
• Deep knowledge of process improvement and operational transformation.