Client Services Representative – Advanced

Mindlance • Toronto, Ontario, Canada • Posted March 23, 2026

Location Toronto, Ontario

Job Type Full-time

Category Information and Record Clerks

Posted March 23, 2026

Job Title: Client Services Representative
Location: Toronto, ON (Onsite)

Duration: + Months
 

Daily Responsibilities:
Ensure maintenances requests are attended to as per established SLA (service level agreement)– % within business days
Ensure all information is updated and recorded in SCM (Sales and Contact Management – Microsoft Dynamics)
Responsible for monitoring various applications (SCM - Microsoft Dynamics, Outlook, RightFax, Express, Interview Browsers)
Demonstrate “Client First Initiative” by being responsive to the needs of all areas in Cash Management Operations and working together to add value to the client
Share responsibility for complete customer satisfaction both within the Cash Management Operations group and externally with our Service Partners.
Identify gaps and areas of improvement, develop and implement changes to gain efficiency and be more effective Ac...
            

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