Client Services Representative – Advanced

Mindlance • Toronto, Ontario, Canada • Posted March 23, 2026

Location Toronto, Ontario
Job Type Full-time
Category Information and Record Clerks
Posted March 23, 2026

Job Title: Client Services Representative
Location: Toronto, ON (Onsite)

Duration: + Months


Daily Responsibilities:

  • Ensure maintenances requests are attended to as per established SLA (service level agreement)– % within business days
  • Ensure all information is updated and recorded in SCM (Sales and Contact Management – Microsoft Dynamics)
  • Responsible for monitoring various applications (SCM - Microsoft Dynamics, Outlook, RightFax, Express, Interview Browsers)
  • Demonstrate “Client First Initiative” by being responsive to the needs of all areas in Cash Management Operations and working together to add value to the client
  • Share responsibility for complete customer satisfaction both within the Cash Management Operations group and externally with our Service Partners.
  • Identify gaps and areas of improvement, develop and implement changes to gain efficiency and be more effective Ac...
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