Client Success Manager
Location
ilo ilo, iloilo
Job Type
Full-time
Category
Other-General
Posted
May 30, 2026
Key Responsibilities
• Build and maintain high-level relationships with C-suite executives and key stakeholders, positioning as a trusted strategic partner.
• Serve as the primary bridge between the client and internal operations to ensure 100% campaign alignment and execution.
• Manage client communications through virtual and in-person meetings to uncover new opportunities for account expansion.
• Deliver regular, data-driven performance reports and actionable insights that demonstrate the value of our services.
• Utilize HubSpot to track engagement metrics, monitor KPIs, and manage the health of your assigned accounts.
Proactively identify churn risks and implement strategic renewal tactics to ensure long-term client loyalty.
Qualifications
• Minimum 2 years of experience in managing mid-size to enterprise accounts, specifically for global companies in the US and EU regions.
• At least 2 years of experience in on...
• Build and maintain high-level relationships with C-suite executives and key stakeholders, positioning as a trusted strategic partner.
• Serve as the primary bridge between the client and internal operations to ensure 100% campaign alignment and execution.
• Manage client communications through virtual and in-person meetings to uncover new opportunities for account expansion.
• Deliver regular, data-driven performance reports and actionable insights that demonstrate the value of our services.
• Utilize HubSpot to track engagement metrics, monitor KPIs, and manage the health of your assigned accounts.
Proactively identify churn risks and implement strategic renewal tactics to ensure long-term client loyalty.
Qualifications
• Minimum 2 years of experience in managing mid-size to enterprise accounts, specifically for global companies in the US and EU regions.
• At least 2 years of experience in on...