Client Success Manager
Location
toronto, on
Job Type
Full-time
Category
Other-General
Posted
June 04, 2026
About GAM Tech
GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions.
Our mission is to create fun, success, and innovation for our people and customers. We live by our core values — Teamwork, Care, Communication, Accountability, and Positive Attitude — to ensure our clients receive the best possible IT support and business solutions.
Key Responsibilities
- Act as the primary point of contact for assigned clients, maintaining strong and lasting relationships.
- Conduct regular client business reviews to assess satisfaction, identify gaps, and suggest technology improvements.
- Collaborate with internal teams to ensure timely and high-quality service delivery.
- Develop account plans aligned with client goals and GAM Tech’s strategic offerings.
- Drive renewals and identify upsell or cross-sell opportunities.
- Mo...