Client Support Manager in Burlington
Location
burlington, halton region
Job Type
Full-time
Category
Other-General
Posted
June 14, 2026
Elevate customer experiences with Evertz as a Client Support Manager based in Burlington, Ontario. Focus on account management and team leadership while fostering continuous improvement.
In this client-focused role, you'll manage customer accounts, ensuring all service agreements are fulfilled while maintaining documentation standards. Your responsibilities will also include leading updates and addressing performance incidents, providing crucial support to both clients and internal teams.
Key Responsibilities:
• Manage a portfolio of client accounts and related tasks
• Conduct regular customer performance reporting
• Supervise engineering teams on customer issues
• Facilitate effective escalation processes to management
• Oversee project deployment planning and execution
Requirements:
• Experience with managing complex projects
• Outstanding communication and training capabilities
• Strong analytical and problem-solving skills
• Technical diploma or ...
In this client-focused role, you'll manage customer accounts, ensuring all service agreements are fulfilled while maintaining documentation standards. Your responsibilities will also include leading updates and addressing performance incidents, providing crucial support to both clients and internal teams.
Key Responsibilities:
• Manage a portfolio of client accounts and related tasks
• Conduct regular customer performance reporting
• Supervise engineering teams on customer issues
• Facilitate effective escalation processes to management
• Oversee project deployment planning and execution
Requirements:
• Experience with managing complex projects
• Outstanding communication and training capabilities
• Strong analytical and problem-solving skills
• Technical diploma or ...