Client Support Specialist

Client Support Specialist Location: Columbus, GA (Hybrid) Compensation: Competitive base + benefits We are looking for a Client Support Specialist to support the team by effectively and efficiently managing all customer communication related to accounts receivable, accounts payable, recruitment and membership management activities. This position is expected to take initiative in training and advising customer software users to enhance service, financial operations, and Greek organizational performance. Each Client Support Specialist collectively manages the company’s main customer service inbox and is responsible for the prio ritization and completion of time sensitive tasks and reduction of response rate times for overall customer satisfaction. What you'll do: Internal Communication Initiate communication and follow up on customer tasks to the Accounting team relating to: Customer refunds, Member account adjustments , Customer financial products such as purchasing cards, s...