Cloud Engineering Analyst
Job Description:
Essential Job Functions:
Cloud & Integration Support
Assist in supporting cloud and integration operations under guidance of senior team members.
Help monitor and maintain integration processes within the BOOMI platform.
Perform routine and proactive operational tasks (e.g., monitoring alerts, checking job statuses).
Provide basic L1/L2 support for BOOMI runtime and infrastructure issues with supervision.
Document processes, issues, and resolutions for knowledge sharing.
Assist in administrative tasks such as:
Access and permission requests
Folder creation and updates
User creation (QA and Production environments)
Certificate updates (with guidance)
Incident & Request Management (ITIL)
Monitor and handle basic incident and request tickets assigned to BOOMI.
Acknow...