Cloud Service Operations Manager

**General information**:
- Country
- Mexico
- City
- Mexico City
- Job ID
- *****
- Department
- Infor Consulting Services
- Experience Level
- MID_SENIOR_LEVEL
- Employment Status
- FULL_TIME
- Workplace Type
- Hybrid
**Description & Requirements**:
Infor is seeking a Cloud Services Operations Manager to oversee the management and performance of cloud services operations.
This role is responsible for ensuring efficient service delivery, managing operational processes, and coordinating teams to meet service level agreements (SLAs) and business objectives.
You will work with cross-functional teams to improve cloud service operations and support business goals.
**A Day in the Life Typically Includes**:
- Manage the operational delivery of cloud services, ensuring adherence to SLAs and performance metrics.
- Oversee the coordination and resolution of incidents and service requests related to cloud servi...