Cloud Support Engineer (AWS & Azure)
Location
Singapore, Singapore
Job Type
Full-time
Category
other-general
Posted
June 01, 2026
We are looking for a motivated Cloud Support Engineer (L1 )to provide first-level technical support across multiple projects. The role involves monitoring, troubleshooting, and resolving issues in AWS and Azure environments, ensuring smooth operations and timely escalation when required.
Key Responsibilities
- Monitor system health, performance, and availability across AWS and Azure
- Respond to alerts, troubleshoot basic issues, and escalate complex incidents to L2/L3 teams
- Support users with access, configuration, and environment-related queries
- Maintain documentation of incidents, resolutions, and escalation processes
- Collaborate with cross-functional teams across multiple projects
- Ensure compliance with security and operational standards
Required Skills & Qualifications
- Basic knowledge of AWS (EC2, S3, IAM, CloudWatch)
- Basic knowledge of Azu...