Cloud Support Engineer
Location
Elkridge, MD
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
Job Title: Cloud Support Engineer
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
* * *
**The Opportunity:**
CACI is seeking a Tier 1 / Tier 2 Cloud Support Engineer to support our Enterprise Cloud Solutions customers. This role operates during East Coast business hours and serves as the frontline point of contact for end-user support via phone, instant messaging, and email. You will work alongside a collaborative team of cloud professionals to ensure our customers experience minimal disruption and receive timely, high-quality assistance.
Day-to-day responsibilities range from handling routine service requests — such as password resets, access provisioning, and AWS Workspace troubleshooting — to progressively more complex tasks including cloud networking diagnostics, ...
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
* * *
**The Opportunity:**
CACI is seeking a Tier 1 / Tier 2 Cloud Support Engineer to support our Enterprise Cloud Solutions customers. This role operates during East Coast business hours and serves as the frontline point of contact for end-user support via phone, instant messaging, and email. You will work alongside a collaborative team of cloud professionals to ensure our customers experience minimal disruption and receive timely, high-quality assistance.
Day-to-day responsibilities range from handling routine service requests — such as password resets, access provisioning, and AWS Workspace troubleshooting — to progressively more complex tasks including cloud networking diagnostics, ...