Cloud Support Engineer - mississauga
Location
mississauga, peel region
Job Type
Full-time
Category
Other-General
Posted
June 01, 2026
Required Skills
- SRE
- Citrix Cloud
- VAD
- CICD
- ITSM
- NOC
- AZURE
- Powershell
xperience: 8+ years in Cloud Operations (SRE); good to have 2+ years hands‑on with Citrix environments
- Strong Azure fundamentals - VDA hosting on Azure, Azure Monitor alerts, basic VM / networking operations
- Good scripting in PowerShell or Bash for log parsing, alert triage, and simple automation.
- Strong runbook discipline - ability to execute SOPs accurately without deviation.
- Good Understanding of latency, and quality metrics.
- Valuable understanding of ITSM tools Knowledge and PagerDuty alerting.
- App configuration and common auth‑failure troubleshooting.
- Good verbal and written English communication for shift handover and stakeholder updates.
MUST HAVE
- Good to have: Citrix DaaS (Cloud) or CVAD (on‑prem/hybrid) administration - VD...