Cluster Collection Manager : Unsecured Loans
Location
Surat, Gujarat
Job Type
Full Time, Permanent
Category
Operations Specialties Managers
Posted
June 07, 2026
Roles and Responsibilities Responsible for collections of Unsecured Loans. Responsible for collection efficiency and cost of collections for the assigned area Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to review account allocations and collections targets by bucket to agencies/ in house team Regularly follow up with the default customers through a dedicated team Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force Manage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the same Making sure that there is adequate Feet on Street availability area-wise / bucket-wise / segment-wise Building relationships with key clients to ensure timely collections ar...