CMDB Platform and ITIL Process Governance Administrator

Vanguard • Charlotte, North Carolina, United States • Posted July 21, 2026

Location Charlotte, North Carolina
Job Type Full Time
Category Computer Occupations
Posted July 21, 2026
About UsWe are the Configuration Management Database (CMDB) Team, dedicated to delivering a single source of truth for IT assets and services across the enterprise. Our mission is to strengthen governance, discovery, and integration by leveraging tools like ServiceNow and advancing capabilities in cloud discovery and AI-enabled service management. Summary
Build strong foundations for trusted data, governance, and AI-ready IT.
The CMDB Team is seeking a detail-oriented CMDB Platform & ITIL Process Governance Administrator to support the integrity and governance of our configuration management ecosystem. This role focuses on data quality, governance standards, and process discipline, ensuring the CMDB remains accurate, audit-ready, and scalable.
You will partner with platform teams and technology owners to strengthen governance practices, while contributing to emerging capabilities such as AI-enabled service management and data-driven operations. Why This Role Matters
•Improv...

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