Coach & Consultant
Location
Italy, Emilia-Romagna
Job Type
full-time
Category
Business Operations Specialists
Posted
June 20, 2026
Job Description
Are you an automotive fan? Are you an experienced coach in the automotive field? MSX has the job for you!
MSX is looking for a proactive and enthusiastic Automotive Coach & Consultant to join our team.
The role is focused on monitoring, supporting, and coaching the use of a new tool, providing both operational and advisory support to the Sales area and related departments. The position requires a solid understanding of Customer Journey principles and Sales and Service Processes, with the objective of improving Customer Experience (CE) performance across the network.
Key Responsibilities
- Prepare standard and ad-hoc reports and analyses related to Customer Experience (CE) metrics
- Draft and manage official communications to the sales and service network
- Create and deliver PowerPoint presentations on CE-related topics
- Support the CE ...